Resolution 1644 of 2026, issued by Colombia's Ministry of Health and Social Protection on July 31, 2026, is the rule that now governs telehealth and telemedicine in Colombia, and it repealed Resolution 2654 of 2019 (art. 44). Beyond clinical rules, it sets concrete information-security requirements for clinics, IPS and EPS providing remote care: confidentiality, integrity and availability of data, audit trails, encryption, access control and health-data protection. Compliance is supervised by the Superintendencia Nacional de Salud (art. 42).
Update note (October 17, 2026): an earlier version of this article attributed a cybersecurity «Resolution 2654» to the Superintendencia de Salud. Resolution 2654 of 2019 was issued by the Ministry of Health, regulated telehealth, and was repealed by Resolution 1644 of 2026.
What changed from Resolution 2654 of 2019 to Resolution 1644 of 2026?
Resolution 2654 of 2019, also from the Ministry of Health, set the rules for telehealth and the parameters for telemedicine. Resolution 1644 of 2026 replaces it from its issue date (art. 44) and separates telehealth activities from services delivered as telemedicine. Providers whose telemedicine services were already authorized have twelve months to align them with the new rule (art. 43), that is, until late July 2027.
Who does Resolution 1644 apply to?
Healthcare providers in Colombia's General Social Security Health System that carry out telehealth or deliver telemedicine services, and in practice the technology vendors that supply their platforms. The rule keeps responsibility with the provider: under article 3.27, the provider is responsible for the use of the technologies supplied by the vendor. Outsourcing the platform does not transfer the responsibility.
What does it require on information security?
What happens when there is a security incident?
The rule defines a security breach as a serious incident of unauthorized access, leakage or disclosure of sensitive information (art. 3.5) and requires providers to identify privacy and confidentiality risks and implement specific safeguards (art. 29.1). Incidents and events specific to telemedicine care go into the provider's reporting system and the Quality Information System (art. 29.5). If the breach compromises personal data, the obligations of Law 1581 of 2012 also apply, including reporting security incidents to the Superintendencia de Industria y Comercio.
Why is healthcare such an attractive ransomware target?
A hospital faces operational pressure other businesses don't: it can't wait days while negotiating with an attacker, because patients in surgery and emergency care depend on systems that have to keep running. From an attacker's point of view, that urgency makes it a target more likely to pay quickly. Telemedicine adds more surface: platforms, patients' devices and vendors connected to the health record.
How do you start complying before July 2027?
Frequently asked questions
Is Resolution 2654 of 2019 still in force?
No. The Ministry of Health's Resolution 1644 of 2026 repealed it as of July 31, 2026 (art. 44).
Was Resolution 1644 issued by the Superintendencia de Salud?
No. It was issued by the Ministry of Health and Social Protection; the Superintendencia Nacional de Salud supervises compliance (art. 42).
How long do providers have to adapt?
Providers with already-authorized telemedicine services have twelve months from the issue date to align them (art. 43).
Can teleconsultations be done over WhatsApp?
No. The rule states that instant-messaging apps and social networks do not meet the platform requirements (art. 24.5).
If the platform belongs to a vendor, who is responsible?
The healthcare provider. The rule makes it responsible for the use of the technologies the vendor supplies (art. 3.27).
Sources
- Ministerio de Salud y Protección Social. Resolución 1644 de 2026, July 31, 2026 (text in the Régimen Legal de Bogotá) https://www.alcaldiabogota.gov.co/sisjur/normas/Norma1.jsp?i=193890
Let's talk
Telemedicine expands care, but it also expands the attack surface. At T.I. RESCUE, a Colombian cybersecurity company based in Medellín, we review platforms, electronic health records and vendors against Resolution 1644. Let's talk.
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