Legal notice Rescue WAF

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— Rescue WAF —

Why am I seeing this page?

The website you tried to visit is protected by Rescue WAF, the web application firewall service by T.I. RESCUE. Your request was blocked, verified, or could not be completed. This may be due to matching a known attack pattern, an excess of requests in a short time, an anti-bot verification, or a server error on the site. A block does not imply that you did anything wrong; automatic controls can produce false positives.

— Controllers —

Who is responsible?

  • The site you were visiting is responsible for the processing of its visitors' data.
  • T.I. RESCUE S.A.S., NIT 901147895, with headquarters in Medellín, Colombia, acts as the data processor: it operates the protection on behalf of that site.
— Data —

What data is processed?

To protect the site, we process the technical data of the request:

  • IP address and approximate country;
  • date and time;
  • requested URL and method;
  • user agent (browser);
  • the rule that was triggered;
  • a unique reference code.

We do not use this data for advertising or to create commercial profiles.

— Retention —

How long is it kept?

Detailed event logs are kept for 90 days and then deleted. Only aggregated statistics that do not identify individuals are stored.

— Third parties —

Third-party verifications

Some sites use verification challenges from external providers, such as Google reCAPTCHA, hCaptcha, or Cloudflare Turnstile. In that case, the privacy policy and terms of that provider also apply, linked on the verification screen itself.

— Support —

I think I was blocked by mistake, what do I do?

  • Wait a few minutes and try again.
  • If the block continues, write to us at sistemas@tirescue.com.co or via WhatsApp at +57 317 643 2707, and include the reference code, the date and time, and the IP address shown on the screen.
  • We will review the case with the site administrator.

Do not send passwords or sensitive data.

— Your rights —

Your rights (Law 1581 of 2012)

You can access, update, rectify, and request the deletion of your data, and file complaints with the Superintendency of Industry and Commerce (SIC). To exercise these rights, write to us at sistemas@tirescue.com.co or via WhatsApp at +57 317 643 2707. More information in our Privacy Policy.

— Permitted use —

Permitted use

Attempting to bypass or attack this protection, or conducting security tests without the site owner's authorization, may constitute a crime under Law 1273 of 2009. Authorized tests must be coordinated with the site and with T.I. RESCUE.

Last updated: October 4, 2026.