AWARENESS

Security awareness training

We train your team, test it with phishing simulations and deliver the metrics and evidence that audits ask for.

— Security awareness —

The most attacked link is the person

Most incidents start with an email, a call or a message that someone on the team believed. An awareness program changes that: it teaches people to spot the trick, measures how many fall and how many report, and leaves evidence that the company trains its staff. T.I. RESCUE designs and runs it for you, on our own platform, with a team that handles real incidents every day.

— Scope —

What does the program include?

Role-based training

Sessions for all staff, for executives, for finance and for IT, with real cases from Colombia and Latin America.

Phishing simulations

Periodic email, SMS and voice campaigns (phishing, smishing, vishing) tailored to your company, with immediate coaching for whoever falls.

Metrics

Click rate, credential-entry rate and report rate by area and campaign; the goal is reports up, clicks down.

Internal campaigns

Visuals, newsletters and reminders that keep the topic alive between sessions.

Audit evidence

Attendance, results and improvement plan, ready for the ISO 27001 auditor, the regulator or the privacy officer.

Policies and reporting

Acceptable use policy, incident reporting channel and a procedure for anyone who suspects an email.

— Compliance —

Who requires it?

Regulated financial entities

In Colombia, SFC External Circular 007 of 2018 requires a cybersecurity culture with dissemination, training and awareness for staff, users and third parties.

Anyone processing personal data

Privacy laws such as Colombia's Law 1581 require demonstrated accountability: proving staff know how to protect data.

Anyone pursuing or holding ISO 27001

Control A.6.3 requires periodic awareness, education and training, with evidence.

Anyone answering to customers and insurers

More and more contracts and cyber-insurance policies ask for yearly training and drills.

— Process —

How do we do it?

1. Baseline

An unannounced phishing simulation and a short survey: that is where your company starts.

2. Yearly plan

Calendar of sessions, campaigns and simulations per quarter, agreed with HR and IT.

3. Delivery

Live or video sessions, monthly or bimonthly simulations and coaching for whoever needs it.

4. Measure and improve

Report per campaign, comparison against the baseline and plan adjustments.

— Free —

Start today, free

Phishing simulation for 20 users

We run a real campaign for up to 20 people in your company and hand you the results at no cost.

Online phishing simulator

Test whether you can spot the fraud yourself: 6 real messages, which ones are scams?

AI use policy

Generate in 2 minutes the AI acceptable use policy your team must know.

Security awareness frequently asked questions

What is a security awareness program?

An ongoing plan of training, simulations and campaigns so people recognize and report attacks such as phishing. It is measured with the click rate and the report rate in simulations.

How often should phishing simulations run?

We recommend a monthly or bimonthly campaign with different scenarios each time, a general training session at least once a year, and coaching for whoever falls.

Is employee security training mandatory?

It depends on your regulator: in Colombia, SFC-supervised entities must run awareness programs (Circular 007 of 2018), data controllers must demonstrate accountability, and ISO 27001 requires it under control A.6.3.

Does it count for the ISO 27001 audit?

Yes. The program delivers attendance, content, simulation results and an improvement plan, which are the evidence for control A.6.3.

Do simulations hurt team trust?

Not when done right: staff are told the company runs simulations, nobody who falls is exposed, and coaching is educational, not disciplinary.

How much does it cost?

It depends on headcount and campaign frequency. Request a quote; the first simulation for 20 users is free.

How many of your team would fall for a phishing email today?

Request the free 20-user simulation and find out this week.

Request a free simulation