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Faqs

Our Company (T.I-Rescue)

We communicate our Privacy Policy to our stakeholders. This policy is adapted in compliance with the current legal regime contained in Statutory Law 1581 of 2012. Personal data in the custody of T.I-Rescue, in its capacity as the party responsible and in charge depending on the case, will be processed in compliance with the principles and regulations provided for in Colombian laws and best practices applicable to the personal data protection regime.

TI RESCUE

The Personal Data Held By T.I-Rescue Will Be Processed In The

Following Ways: 

  • Execution of the corporate purpose.
  • Compliance with legal obligations involving personal data of its stakeholders.
  • Communicate to its stakeholders information about its goods, services, publications, training events, and business activities.
  • Deploy corporate social responsibility activities towards its stakeholders.
  • Manage the security of individuals, assets, and information assets in the organization's possession.

For each business process, and in accordance with the personal data collected and treatment to be performed, the respective privacy notice will inform, in advance, about the particular or specific purposes; the name or corporate name and contact details of the party responsible or in charge of the processing, and if the processing will be carried out by a manager (in which case such manager will be under the direction of T.I-Rescue), the rights of the data subject, and the mechanisms provided by T.I-Rescue to disclose the Privacy Policy.

ti rescue

Any Person Who Is Part Of One Of The Stakeholder Groups, In Their Capacity As The Data Subject Or Legitimately Authorized, Regarding The Processing Of Their Personal Data Has

The Right To:

  • Exercise their habeas data right to know, update, rectify, oppose, and cancel data and information collected about them, in cases where cancellation and/or opposition to processing is appropriate.
  • Evidence the existence of the consent given, unless there is legal authorization for processing.
  • Exercise the actions recognized by law in the field of personal data protection and habeas data.

For the exercise of habeas data, the data subject or anyone demonstrating a legitimate interest as indicated in current regulations can contact T.I-Rescue. Those exercising habeas data must accurately provide the contact details requested to process, address, and respond to their request and undertake the tasks to exercise their rights. Once the habeas data exercise request is received, T.I-Rescue will proceed to respond within the statutory deadlines. This policy was approved by T.I-Rescue on November 29, 2016.

Comprehensive Policy of the Management System

“T.I-RESCUE is committed to: Carrying out necessary activities aimed at meeting the requirements of the ISO 9001, 27001, 22301, and 20000-1 standards, achieving customer satisfaction due to the quality of the services provided.

Guarantee the confidentiality of the information to which the company has or may have access.

Protect and safeguard the company's and clients' information assets.

Guarantee business continuity, relying on risk analysis and treatment, ensuring recovery within the established times.

Comply with applicable legal and regulatory requirements.

Promote best practices and controls at all organizational levels leading to the continuous improvement of the Management System.”

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